Guests enjoying a table game.
For Reservations Call: 866-388-4263





VIP Services Experienced Tampa Casino Hosts

Unforgettable Service

Our team members go above and beyond the everyday call of duty to treat every single guest at our property like the celeb that they are. Check out our star-studded lineup of multilingual casino hosts, ready and waiting to make your time at Seminole Hard Rock Hotel & Casino an unforgettable ride.

BRIAN LEWIS

BRIAN LEWIS

Player Development Director

813.627.7775    Email

Originally from upstate New York, Brian has well over 15 years of combined hospitality/gaming experience. He joins us from Dover Downs Hotel & Casino in Delaware, where he was the manager of Player Development. There he found his passion for the Marketing/Player Development side of the business. Prior to that, he was with Walt Disney World Resorts for nearly 10 years. This is where he attained his world class hospitality training. Brian’s approach to leadership and his “can-do” attitude are both refreshing and effective. He leads by the motto “every guest interaction is an opportunity to exceed their expectations!”


Cuong Chong

CUONG CHAU

Player Development Director – Speaks Cantonese, Vietnamese, and Mandarin

813.627.7698   Email

Cuong has over 19 years of experience in the gaming industry, most recently serving as a Player Development Executive for Pinnacle Gaming in the greater St Louis area. He has now joined the Seminole Hard Rock Tampa and brings great value, which includes his unique background and knowledge of the Asian culture.


ALLEN McBRAYER

Player Development Director

813.732.2564    email

Originally from West Virginia, Allen has spent over 20 years in the hotel and gaming industry. His career began at the Safety Harbor Resort and Spa as a manager in 1989. Allen later traveled to Nevada where he would become an Executive Casino Host with Harrah’s Hotel & Casino in Lauglin. Fast forward to 2012, where he was a Manager for Player Development at Seminole Hard Rock Hotel & Casino Tampa and quickly rose to Director. Allen believes that there is no better feeling than putting a smile on someone’s face by performing an act of kindness.


TOM HEFFRON

TOM HEFFRON

SGA Player Development Director

813.627.7636    Email

With over 20 years of gaming experience, Tom's main focus is to deliver a superior level of customer service that is second to none. "Our amenities and property speak for themselves, but to deliver a truly memorable gaming experience you need to deliver on first class service each and every visit. Our Team invites you to Seminole Hard Rock Tampa."


CHRISTINA PITALO

CHRISTINA PITALO

SGA Player Development Director

813.363.4333    Email   

Christina has over 18 years of valuable casino experience. She started her career in 1998 in her home town of Biloxi, Mississippi. After graduating from college, Christina decided to pursue a career in the casino industry and landed in the role of Player Development. She was a key member of the Grand Opening Team at Hard Rock Biloxi as a Casino Host and came to Tampa as an Executive Casino Host in 2009. Christina, now a Player Development Director, enjoys meeting new people and always greets them with a smile. She is also an avid community volunteer and enjoys spending time with her family and friends in her spare time.


KANGLING

KANGLING "CONNIE" ZHENG

Player Development Executive - Speaks Mandarin

813.732.2543    Email

Connie has been with Seminole Hard Rock Tampa since 2009. Her vast knowledge in the hospitality industry allows her to make sure the casino experience is the best it can possibly be. Her key duties include promoting the property and generating new business. She has successfully developed and maintained business relationships with higher end clientele and delivers a more personal experience for players. She assesses player’s requests and meets them with the utmost attention to detail and efficiency.


DENNIS DESANCTIS

DENNIS DESANCTIS

Player Development Executive

813.486.7671     Email

Dennis joined Hard Rock in 2014 and hails from Atlantic City, New Jersey where he was a Marketing Relationship Manager for Resorts Casino and Hotel. His primary responsibility at Resorts was new business development. Prior to joining the gaming industry, Dennis' career was in consumer goods industry where his experience in sales and attention to details enable him to provide excellent customer service to his clients. He enjoys meeting new people and is dedicated to providing memorable guest experiences. He is also an avid sports fan.


JAY GREENBERG

JAY GREENBERG

Player Development Executive

813.627.7792    Email

Jay joined the Hard Rock family in 2014 from Indianapolis where he spent 8 years as a Player Development Executive at Harrah's and Penn Gaming. Jay's passion and integrity brings energy & creativity to the guest service experience he provides. In his spare time, Jay likes to bike and do charity work.


Danita Lewis

Player Development Executive

813.627.7646    Email

Danita brings her enthusiastic personality and over 20 years of knowledgeable experience in the gaming industry to Seminole Hard Rock Tampa. A good portion of Danita's career was spent at Horseshoe Casino in Hammond, Indiana where she was a prime Player Development professional having assisted in opening three casinos within the brand during her tenure. Danita has a passion for superior guest service and has a natural ability to anticipate guest needs by customizing to their specific interest and taste. When she's not out on the casino floor in the thrill of the action, Danita enjoys spending time with family and working out as a personal trainer.


Bret Freeman

Player Development Manager

813.627.7611    Email

Bret began his career with the property in 2013 as a Casino Marketing Analyst. During his tenure, he helped develop processes to analyze revenue trends of various marketing campaigns. A University of Tampa graduate, Bret has the passion for the local community and is one of the lead ambassadors to the Tampa Bay Rowdies soccer team, which Seminole Hard Rock Tampa is partnered with as a sponsor. 


ELI BROOKE

ELI BROOKE

Player Development Manager

813.732.2407    Email

Eli relocated to Tampa from New York City after 6 years of business to business sales and sales management in midtown Manhattan. He has a proven track record of business development success across several different industries. Eli joined the Player Development team in 2009 and enjoys the role as it fosters his entrepreneurial qualities. His attention to customer service, casino gaming and coaching prove to be three of his most valuable skills.


KATE TILLEY

KATE TILLEY

Player Development Manager

813.732.2666    Email

Kate was born in Halifax, Nova Scotia. She started her career at Seminole Hard Rock in March 2011 as a Beverage Supervisor. Shortly after, she earned a degree in International Business Management from the University of South Florida. This led to a transition into the Player Development team in October 2012. Kate truly enjoys assisting current/future guests and ensuring they have a fantastic gaming and entertainment experience.


ELENA CHINEA-IVANI

ELENA CHINEA-IVANI

Executive Casino Host

813.732.2467    Email

Elena was born in Brooklyn, NY and has held many positions, from being a waitress to brokering on the American and New York Stock Exchanges. She has seen the stressful side of gambling in trading when the DOW broke 10,000 and the Dotcom bubble burst. She joined Seminole Hard Rock Tampa late in 2004 and has thoroughly enjoyed every moment. She has found the fun, entertaining side of gambling and is still in the hustle and bustle of the crowds, and sees that this is her opportunity to make them happy. She looks forward to working with all of our guests and wants everyone to "Have a Groovy Day"!


WILLIAM

WILLIAM "BILLY" DANE

Executive Casino Host

813.732.2622    Email

Billy was born and raised here in beautiful Tampa, Florida.  He attended Tampa Jesuit High School and followed with a degree from the University of Florida. After several years as a Head Concierge, Billy joined Seminole Hard Rock in 2010 in Hotel Operations and was quickly promoted to Marketing as a Special Events and Promotions Coordinator. His vast experience has landed him with Player Development in 2012.  Billy  has a commitment to guest satisfaction and providing everyone he meets with world class service.


Tyler Patten

Executive Casino Host

813.310.3108   Email

Tyler relocated to Tampa in 2009 from Ft. Wayne, Indiana to pursue his dreams of working in the casino industry. He started his career at Hard Rock as a Player's Club Supervisor before joining the Player Development team in 2013 as a Casino Host. In his spare time, he enjoys playing golf and spending time with family and friends. Tyler looks forward to making your casino experience truly memorable.


Christine Dowd

Christine Dowd

Executive Casino Host

813.431.3771   Email

Christine was born in San Diego, California and started her career working for Atlas Hotels. She has over 30 years experience in the hospitality industry. Over the years, she has managed multiple restaurants in addition to working at Harrah's in Las Vegas & Laughlin prior to joining Hard Rock. Christine joined the Player Development team in 2013 from our Beverage department where she was an Assistant Manager. Christine's experience has been focused on building positive, personalized experiences, and exceeding guests' expectations.


Grant Lees

Executive Casino Host

813.690.2866   Email

Born and raised in Illinois, Grant began his career with the St. Louis Rams football team after graduating from Eastern Illinois University with a Bachelor’s in Public Relations.  His passion for the casino industry brought him to River City Casino as a VIP Casino Host before joining the Player Development team at Hard Rock Tampa in 2015. Grant is dedicated and committed to guest service, going above and beyond any circumstances. In his free time, Grant enjoys spending time outdoors with his wife and dog.


Rahaman "Raj" Sheikh

Executive Casino Host

813.310.4824   Email 

Originally from Bangladesh, Raj began his casino career in Atlantic City, New Jersey. He’s also worked in other gaming markets such as Louisiana, Indiana, Chicago, Cincinnati and Canada. Raj’s work experience includes several areas of gaming including table games, slot operations, cage cashiering/credit management and marketing. He is passionate about building relationships and long-lasting loyalty.


Jeffrey Braswell

Executive Casino Host 

813.629.8522  Email

Originally from Pensacola, Florida, Jeffrey relocated to Tampa in 2012. He began his career at Seminole Hard Rock at the Smoke Shop before making his way to Hotel Operations as a Concierge. Jeffery’s willingness to embrace any challenges he is given has propelled his transition into Player Development, making him a great asset to the team. Jeffrey is highly motivated and his lively personality is infectious when it comes to an engaging guest experience. 


Jennifer Peterson

Executive Casino Host

813.695.1722    Email

A Baltimore native, Jennifer got her start in the hospitality industry marketing for restaurant groups before joining the Casino Host team at Mary Live! Casino.  She was also an instrumental part of their table games grand opening. Jennifer extensive knowledge of the casino industry led her to Seminole Hard Rock Tampa in 2014. Jennifer loves to entertain and strives to provide every guest with top-notch experience that Rocks!


Karime Wohlrab

Executive Casino Host

813.601.7469   Email

Karime brings over 10 years of hotel and gaming experience since joining the Player Development team in January 2016. Originally from the “Windy City” and a graduate of Northern Illinois University, Karime has worked for Grand Victoria Casino, Hollywood Casino and Harrah's Joliet Casino & Hotel.  She believes the best part of working in the gaming industry is meeting people from all walks of life and takes great pride in building lasting relationships with each guest. When she’s not spending time with her family and friends, Karime enjoys being out on the golf course. 


Debra Jacobs

Executive Casino Host

813.614.1169   Email

Debra is a seasoned veteran of the casino industry with 20 years of experience. Her experiences range from Marketing to Player Development where she began her career at Dover Downs Hotel & Casino in Delaware. Debra comes from a military family and spent years living in various states and abroad which has taught her to embrace diverse cultures. She enjoys meeting new people and takes pride in making every guest feel special. 


Brendon Chen

Executive Casino Host - Speaks Cantonese and Mandarin

813.694.0344   Email

Originally from the Big Apple New York City, Brendon began his gaming career in Special Events and Consumer Promotions at the Mohegan Sun in Connecticut. Brendon's love for the gaming industry runs in his family as he is the 10th member to pursue this career path. The journey has led Brendon to the Sunshine State, joining the Player Development team at Seminole Hard Rock Tampa in November 2014. In just a few short years, he was quickly promoted due to his diligent work ethics and dedication to exceed every guest expectations while ensuring their visit is always memorable. When Brendon is not on the casino floor, this football fanatic enjoys adventuring outdoors.


Don Mark

Executive Casino Host 

813.422.0961   Email

Don has been with Seminole Hard Rock Tampa since December 2015. He is a veteran, casino industry expert with years of experience working various positions in Marketing and Player Development at  The Borgata in Atlantic City, New Jersey and Maryland Live! Casino. Don’s experiences excelled beyond the casino industry having also worked for a Major League Baseball team, the Baltimore Orioles. He brings has leadership and immaculate people skills to the Player Development team and is excited about the future where every day is a new adventure. A man of many talents with love for jazz music, Don is a professional saxophone player with his own Pandora Internet Radio Channel.


Chris Austria

Executive Casino Host 

813.629.0677   Email

Originally from the Philippines, Chris moved to the US in 2002. He began his gaming career at the Grand Sierra Resort in Reno, Nevada before joining Seminole Hard Rock Tampa in 2012. During his two years working in Casino Marketing at the Player’s Club, Chris’s dedication to providing every guest with top-level service would later ease his transition to the Player Development team. In his spare time, Chris enjoys spending it with his wife and 3 kids.


Brandi Bowron

Executive Casino Host

813.255.5249    Email

Brandi has years of experience in the gaming and hospitality industry which varies from food & beverage, hair/cosmetics and player development. Originally from the suburbs of Chicago, she began her career in the gaming industry in 2003 as an Executive Casino Host at the Grand Victoria Casino in Elgin. Brandi’s passion and dedication in providing personalized experiences to her guests led her to make the move to joining the Player Development team at Seminole Hard Rock Tampa in May 2016. Outside of work, Brandi loves spending her spare time with friends and family.


Casino Hosts

Brian Bloomfield 813-539-1232  brian.bloomfield@seminolehardrock.com
Jorge "Carlos" Brown  813-997-2135 jorge.brown@seminolehardrock.com
Madeline Crumity 813-695-7918 madeline.crumity@seminolehardrock.com
Rosalie Doak  813-614-1190  rosalie.doak@seminolehardrock.com
Jennifer Fabijanczuk 813-758-1530 jennifer.fabijanczuk@seminolehardrock.com
Bruce Harris Jr. 813-431-3276 bruce.harrisjr@seminolehardrock.com
Alicia Haslam 813-539-1233  alicia.haslam@seminolehardrock.com
Brent Hazlewood 813-758-1849 brent.hazlewood@seminolehardrock.com
Archie Henderson 813-431-0295 archie.henderson@seminolehardrock.com
Nicole Holzhauer 813-539-1204 nicole.holzhauer@seminolehardrock.com
Elizabeth "Libby" Leach  813-255-5272  elizabeth.leach@seminolehardrock.com
Anthony McClure  813-997-1293 anthony.mcclure@seminolehardrock.com
Emmanuel Mercado  813-255-5261  emmanuel.mercado@seminolehardrock.com
Christian Olivencia  813-255-5219  christian.olivencia@seminolehardrock.com
Alvin Pasagui  813-293-6213  alvin.pasaqui@seminolehardrock.com
Clayton Patchen  813-255-5260  clayton.patchen@seminolehardrock.com
Tereza Peclinovska  813-310-5447  tereza.peclinovska@seminolehardrock.com
Brian Quintela   813-285-0555  brian.quintela@seminolehardrock.com
Alex Shaw  813-601-2032 alexander.shaw@seminolehardrock.com
Travis Truong  813-523-5214  travis.truong@seminolehardrock.com
Kayla Ware 813-523-2268 kayla.ware@seminolehardrock.com
Teresa Washington 813-255-5257 teresa.washington@seminolehardrock.com
Emad Yacoub 813-539-1230 emad.yacoub@seminolehardrock.com
Dong Zhao 813-422-0822 dong.zhao@seminolehardrock.com
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5223 Orient Rd
Tampa, FL 33610

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Seminole Hard Rock Hotel & Casino Tampa 5223 Orient Road Tampa, Florida 33610 United States Phone: 813-627-7625 Toll Free: 866-388-4263