Contact

• Box Office: (813) 627-7624
• Venue General Info: (800) 745-3000 or
• Note: The Box Office does not sell tickets via telephone. Please visit www.ticketmaster.com or the Rock Shop to purchase tickets.

Will Call

• Location: Hard Rock Event Center Pre-Function on Level 1
• Event Day Hours: Noon through 1/2 Hour after event start time.
• Note: Customers must have actual credit card, Ticketmaster account number, and a matching photo ID to the name on their order in order to pick up tickets at Will Call.

The following are not allowed in the facility:

• Weapons (firearm, pocket knives, toy weapons, pepper spray, fireworks)
• Drugs or drug paraphernalia, illegal substance or E-Cigs
• Backpacks, camelbacks, bota bags, large purses/bags (anything over 10"x10"), stuffed animals or dolls (including plush backpacks)
• Massagers, laser pointers, LED gloves, LED microlights, glow sticks, pacifiers 
• Masks, large chains or spiked jewelry 
• Glass, cans, cups, coolers or flasks
• Pets
• Stickers or fliers
• Balloons, balls, inflatable balls or frisbees
• Tents, large umbrellas, chairs, blankets
• Professional recording equipment (photo, video or audio)
• Video cameras, gopros or selfie sticks
• Drones
• Open packs of cigarettes, unsealed tampons, eye drops, open lip gloss or chapsticks, candy bracelets
• Please refrain from taunting, booing, heckling and the use of profanity in any manner. 

Note: Grills and/or fireworks may NOT be brought into the parking lots.

For the safety of all guests, concert-goers may be subject to search.

Acceptable Items

• Small bags & purses (maximum 10"x10")
• Non-professional flash/still cameras
• Cell Phones
• Hats
• Lighters
• Sealed/wrapped tampons
• Earplugs
• Sealed chapstick and lip gloss
• Sunglasses

Smoking Policy

Smoking is NOT permitted in the Hard Rock Event Center.

A designated smoking area is provided outside the venue.

Children

Age limit varies per event.

Everyone, regardless of age, must have a ticket to enter.